Quartz is considered a non-porous material that is highly stain, scratch and heat resistant; however, it is not stain, scratch or heat proof.  Therefore, using common sense and the right care and maintenance can keep your countertops beautiful for years to come.

Routine Cleaning
Simply clean up any spills with soap and water.  For routine cleaning, use a small amount of cleaner that is non-bleach and non-abrasive (a non-abrasive cleaner will not dull the surface shine) along with warm water and a damp cloth.  Although quartz is resistant to stains, any type of spill should be cleaned as soon as possible. 

Removing Difficult Spills
For stubborn or dried spills, if routine cleaning procedures do not work, use a non-abrasive cleaning pad along with common household cleaners like Formula 409 Glass and Surface cleaner or Simple Green.  If gum, nail polish, paint or other substances are accidentally allowed to adhere to the surface, they can be removed by gently scraping off the substance with a plastic scraper or putty knife and by following routine cleaning procedures. 

Preventing Damage
Heat:  Quartz is more heat resistant than other stone surfaces and is not affected by temperatures lower than 150 C (300 F).  However, like all stone material, quartz can be damaged by sudden and rapid temperature changes.  Therefore, it is suggested that hot pots and pans never be directly placed on the surface.  It is also recommended that a hot pad or trivet be placed on the surface under cooking units such as electric frying pans, crock pots or roaster ovens. 

Scratches:  Always avoid abuse of the surface by refraining from using sharp objects such as knives or screw drivers directly onto the surface.  Get in the habit of using cutting boards to ensure the long-lasting beauty of quartz surfaces. 

Chemical:  It is good practice to always avoid using any strong chemicals and solvents.  Note that some of these chemicals and solvents can be found in household items including but not limited to: paint removers, paint and stain strippers that contain trichlorethane or methylene chloride, nail polish removers, bleach, furniture cleaners, oil soaps, permanent makers or inks and chemicals with high alkaline/PH levels (oven cleaners, drain openers, etc.).  Products containing oils or powders may leave a residue and should be rinsed off thoroughly.  Should your surface accidentally be exposed to any of these damaging products, rinse immediately with clean water to neutralize the effect. 

Warranties
For warranty information, visit the following website(s):

Cambria:  www.cambriausa.com
HanStone:  www.hanwhasurfaces.com
Caesarstone:  www.caesarstoneus.com
Vietera – LG Hausys:  www.lghausys.com/us